Refund & Return Policy

Order Cancellation

Orders are processed quickly after purchase. If production hasn't started, we may be able to cancel or update your order. Please contact our support team as soon as possible.

email : info@wholyluxe.com

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, contact us with your order number and photos. We'll arrange a replacement promptly. Please do not return items without prior approval.

Returns

We offer a 30-day return policy from the purchase date. If you're not satisfied with your order, contact our support team for assistance.

Please note: Personalized items may receive only a partial refund, and shipping fees are non-refundable.

Product Appearance

Some listings use digital mockups for display purposes. If your item appears defective or significantly different from what you expected, send us photos and your order number for review, and we'll be happy to help.